WE DO NOT SHIP TO US POST OFFICE BOXES (PO BOXES), APO/FPO MILITARY ADDRESSES AND ALASKA OR HAWAII .

International Customers, see “International Orders”
for more information on how to order.

UPS Ground Ship Times are displayed on this map:


Please call our offices at 877-GET-SCENT (877.438.7236) x12 for all orders that require overnight shipping.


Payment Methods
We accept Visa, MasterCard and American Express credit cards, personal checks and money orders. Payments received by personal check and money orders will be shipped after your check or money order has cleared our bank.

If you would like to place an order via check or money order, please send your payment along with your "Ship To" address and phone number to the address below. Don't forget to add the appropriate shipping and tax charges. (Please note: orders placed outside the state of New York require no tax.)

The Good Home Company Inc. 20 West 20th Street, Suite # 601
New York, NY 10011


Tax
A sales tax of 8.375% is added to all orders shipped to New York addresses.


Return Policy
We will be glad to make an exchange or credit your credit card account for the amount of the items (not shipping charges) for any items that you are not completely happy with.

Items should be returned to The Good Home Company Inc. within 15 days of the shipping date unused and in perfect condition. Ship prepaid and insured with the package securely wrapped to the following address:
The Good Home Company Inc.
20 West 20th Street, Suite # 601
New York, NY 10011

We are not responsible for damages occuring during your return shipment so please insure your shipment.

We promptly credit your credit card on receipt of the returned items at which time you will receive an email confirmation. When an exchange is requested, we will credit your credit card on receipt of the returned items and then bill you for the new items and shipping when they are ready to ship.


Mailing List
If you place an order, you are automatically added to our Mailing List. If you do not want to be added please send an email to customercare@goodhomestore.com to have your information removed. We do not share your personal information with anyone for any reason.


Wholesale Ordering
Retail businesses interested in carrying our products can complete the information request form at this link RETAIL INFO and our Sales Department will contact you.


International Orders
The Good Home Company accepts international orders through International Checkout, a trusted third party. To place your order, click here. Then, fill out the form with the items you’d like to purchase. You will be able to see shipping costs and handling fees before you place your order. Please note, that international customers will not be eligible for special promotions, discounts or gift certificates. International Checkout will bill you, fill the order and ship your items. All inquiries about your order should be made to them at cs@InternationalCheckout.com.

Or by calling:
USA Phone:	001.310.601.8196
UK Phone:	+44.20.8133.2436
Australia Phone:	+61.28003.4685
Denmark Phone:	+45.369.50312
Germany Phone:	+49.618.530.9342
Sweden Phone:	+46.4069.35779
Hong Kong Phone:	+852.8175.6057
Japan Phone:	+81.50553.46826